心理科学 ›› 2019, Vol. ›› Issue (1): 95-101.

• 社会、人格与管理 • 上一篇    下一篇

生涯适应力和员工离职意向的关系:职业生涯成功的作用

舒晓丽1,叶茂林2   

  1. 1. 韩山师范学院
    2. 暨南大学管理学院
  • 收稿日期:2018-02-21 修回日期:2018-07-03 出版日期:2019-01-20 发布日期:2019-01-20
  • 通讯作者: 叶茂林

The Relationship between Career Adaptability and Turnover: The Mediating and Moderating Role of Career Success

Xiao-Li SHU,   

  • Received:2018-02-21 Revised:2018-07-03 Online:2019-01-20 Published:2019-01-20

摘要: 为了探讨生涯适应力对员工离职意向的作用机制,通过分析193名企业员工的问卷,采用Bootstrap法进行中介和调节分析,并采用Johnson-Neyman 法对职业满意度的调节效应进行量化分析。结果表明:(1)生涯适应力通过感知到的组织内职业竞争力负向作用离职意向,通过感知到的组织外职业竞争力正向作用离职意向;(2)职业满意度(主观生涯适应力)调节生涯适应力对离职意向的直接和间接影响。当职业满意度达到中等及以上水平时,生涯适应力的增大会直接减少离职意向,但间接的通过感知到的组织外职业竞争力增加离职意向。因此,提高员工的生涯适应力和职业满意度只能在一定程度上减少离职意向。

关键词: 生涯适应力, 职业生涯成功, 职业竞争力, 职业满意度, 离职意向

Abstract: Career adaptability is a psychosocial resource that can cope with current and anticipated vocational tasks, occupational transitions, work traumas in their occupational roles, and it raises new concern in the field of career psychology in recent years. How to reduce turnover has became a major concern for the managers. Many empirical researches have proved that career adaptability can predict turnover intention, however, the result was not the same. Maybe there is not a straight-line relationship between them, which means their relationship is affected by mediating variables or moderating variables. Until now, few studies have been made. Based on previous studies, career success is also closely related to turnover intention. Therefore, in the current study, we hypothesized that career adaptability affected turnover intention which was mediated by perceived internal marketability and perceived external marketability. Besides, career satisfaction played a moderating role between career adaptability and turnover intention. A total sample of 193 employees from 11 different enterprises participated in the study, with 82 females and 111 males. The questionnaires included career adaptability questionnaire, career success questionnaire, and turnover intention questionnaire. All the questionnaires were well-established in the literature. SPSS23.0 and lisrel8.8 were adopted to perform a series of statistical analyses, and Andrew Hayes’ PROCESS macro for SPSS was employed to examine the moderation and mediation model, and Johnson -Neyman technique was used to quantify the moderation effect of career satisfaction. The results indicated that: (1) After controlling on gender, education background and working-age, Both perceived internal marketability and perceived external marketability played the role of mediator in relationship between career adaptability and turnover intention in our multiple mediation model. Career adaptability not only directly affected turnover intention, but also reduced turnover intention by increasing perceived internal marketability or decreasing perceived external marketability. (2) Career satisfaction moderated the direct relationship between career adaptability and turnover intention. It also moderated the mediated path through perceived external marketability. Only when the employee's career satisfaction reached the middle or above level, their direct and indirect effects were both stronger. When the level of career satisfaction was low, this effect was not significant because employees' career satisfaction was lower and their turnover intention was all higher. Therefore,the author concluded that perceived internal marketability and perceived external marketability were both played mediating role, and career satisfaction played a moderating role in the relationship between career adaptability and turnover intention. This study had three major contributions. First, the study provided a more comprehensive and elaborative interpretation to understand the mechanisms how and when career success affected turnover intention. Second, the findings provided a theoretical and empirical basis for other complex research, and therefore, it could expand related research. Last but not the least, this research could help to reduce turnover in the future. Managers should pay more attention to the employees with low career adaptability and career satisfaction. Then, the limitation of this study could not be ignored. The turnover is complicated. Career adaptability and career success could not fully explain it, thus this issue should be further studied in the future.

Key words: career adaptability, career success, marketability, career satisfaction, turnover

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